What is the best way to train my PSAs and CSAs?

View All Answers
619 votes
Marija Filipovic, Aff (Serbia) Top Author Forum Guru 9/7/2015 2:19 pm
Affiliate since: 07/04/2015, Power Rank: 99999999 | Read Marija's 11 other Ask SC answers
The most important steps for training your PSAs are:

1. Set a greeting message that provides information about how to contact you and instructions on how to complete their registration. Include a warm welcome.

2. Initiate communication and introduce them to Daily Actions, SFI BASICS and LAUNCHPAD.

3. Answer their questions and concerns from your own experience. Refer them good manuals, by doing that you are providing help, but also teaching them how to do independent
...more
HOME
HOT SPOTS
CONTACT
SUPPORT
ZING
MY ACCOUNT