To answer your question, you’ll need to think of the ways how you can translate good listening skills being face to face with a person to your virtual (online) environment i.e. in connection with your SFI business.
A good listener is often more important than speaking. It gives a deeper level of understanding about someone’s situation, and helps to know what words are best to use and what words should be avoided.
Whether you’re interacting with prospects, your downline or with individuals in SFI Forum, how can you be a good listener?
- Grasp and understand the matter/content.
Listening requires some effort. You must first choose to concentrate, and then, the brain has to process this information to add contextual meaning. During active listening, your mind focuses on the information just received and process it accordingly; this is when truly amazing learning experiences take shape. This also explains why active listening is not just listening to what is being said, but also absorbing it. It involves focusing on the subject matter, processing it, and comprehending the concepts.
- Include a summary at the end of every conversation.
Providing a summary at end of every conversation is one of the most effective ways to encourage active listening among your downline. This is extremely important when sending them your support messages, providing them with a summary at the end of each support message gives them a quick overview of the main takeaways, so that they can focus directly on what they need to know and trigger their active “listening” abilities.
- Link subject matter to previously knowledge.
You can include test questions that encourage your downline to access previously learned knowledge so that they can create that all-important connection with the current subject matter that you’re discussing with them. For example, when you have previously discussed to them the topic of (what and how) sponsoring, before introducing them to team building and duplication (the why of sponsoring), test their memory skills what they have learned and understand about sponsoring.
When they are able to associate new concepts to what they already know they are more likely to actively listen, as they are already familiar with the subject matter and the new information sounds more meaningful to them.
- Responding appropriately
Responding appropriately is of utmost importance, especially when online discussions take place. Don’t just jump in to the discussions without giving much thought of how you can best respond to the subject matter. Follow the thread by reading thoroughly and understanding the content of all parties involved in the discussions. Be honest and open in your response, always try to stay focused on the subject; sometimes it is easy to stray away from the topic, so keep your questions and comments relevant.
Conclusion:
The way we listen can have a major impact not only on our personal relationships, but also on our professional relationships with our downline and to others in the SFI community. A good listener has the ability to better understand and process information; a great listener has the ability to use information to negotiate, influence, and avoid misunderstandings and conflicts.
Having active listening skills means that you are able to communicate effectively and create deeper connections with others.
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To answer your question, you’ll need to think of the ways how you can translate good listening skills being face to face with a person to your virtual (online) environment i.e. in connection with your SFI business.
A good listener is often more important than speaking. It gives a deeper level of understanding about someone’s situation, and helps to know what words are best to use and what words should be avoided.
Whether you’re interacting with prospects, your downline
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