There are many translation tools you can use in the internet like Google translate to communicate with your PSA while on the SFIM. There seems to be not much of technicality here but it appears to be straight forward which may need to involve the following:
1. Ascertain the language your PSA understands
2. Open the internet translation tool you want to use in a separate window and select the main and source languages e.g. English To Spanish, with each having its own box ready to insert texts/contents.
3. When you receive a message from your PSA, copy and paste it into the appropriate box. If for example, your PSA communicates in Spanish and you in English, copy and paste his/her content into the English box of the translation tool. You may understand some or all of the English translation, so you will prepare your English language reply and paste it in the Spanish box to translate it from English to Spanish, then copy and paste the translated version into your SFIM chat box to your PSA. In case your PSA has no clue about this, then teach him/her to do the same.
4. You may have a clue as to the effectiveness of the translation tool based on the exchanges between you and your PSA; the more the misunderstanding, the less effective the translation tool will be, so at this stage you need to source for another translation tool online. Some translation tools are more tailored to particular languages, so do an online search like 'best English translation tool for Spanish language' and you will get better results than Google translate, which is not very effective in some languages.
5. Finally, I will also advice that you do a study on how to prepare text for translation purposes because the use and positions of some characters in a text or content may significantly obstruct the translation process and come up with an unintended translation outcome. Some translation tools have help and support centres, so ensure you make use of them.
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There are many translation tools you can use in the internet like Google translate to communicate with your PSA while on the SFIM. There seems to be not much of technicality here but it appears to be straight forward which may need to involve the following:
1. Ascertain the language your PSA understands
2. Open the internet translation tool you want to use in a separate window and select the main and source languages e.g. English To Spanish, with each having its own box ready
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