Hi Gabriela,
Sales is at the core of my being, really. I worked on the phone for 22.5 years and about 17 years of that was in sales. On top of that, in person, I worked in fast food ("Would you like a pie with that?") and I sold cookbooks door-to-door.
Regardless of the work, I was always myself. I am outgoing and a clown and I like to have fun while I work. Tell me "no", I'll still thank you for your time and say it was nice talking with you because it was. I think you really have to lend yourself to the job at hand, even spill your guts i.e. you have a most terrible migraine headache. (I get them.) Tell them you have the stomach flu, whatever as long as it's true and you're sharing. Psst! It's like you and they are being close.
The other thing, know what you're selling; know it inside out. Have you ever gone shopping for a car and the person who was selling the car answered your questions with "I don't know" or they just kicked the tires? Know your product(s) - and well.
Even if you're having a day from you know where, try to speak with some volume, clearly and with a smile. No one wants to buy a product you aren't happy about; they might think they'll buy garbage. And it isn't. Try to be happy and get excited, but don't sound fake or they'll catch you.
I guess I should've written this at the start (ummm, I'm late) but I always ask how the person is. I have a way about me that people always tell me and I care enough to ask what's wrong. Personally, I can't stand being asked how I am when it's just a question. Me? I want to know how you are and I will try to cheer you up when you are feeling down.
That's all from me. Great luck!
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Hi Gabriela,
Sales is at the core of my being, really. I worked on the phone for 22.5 years and about 17 years of that was in sales. On top of that, in person, I worked in fast food ("Would you like a pie with that?") and I sold cookbooks door-to-door.
Regardless of the work, I was always myself. I am outgoing and a clown and I like to have fun while I work. Tell me "no", I'll still thank you for your time and say it was nice talking with you because it was.
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