Why it is difficult to convince your PSAs and CSAs to work the business despite all its advantages?

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5480 votes
John Ryan, Aff (Australia) Top Author Forum Guru 12/17/2014 3:11 pm
Affiliate since: 04/10/2014, Power Rank: 99999999 | Read John's 41 other Ask SC answers
When we receive notification of a new PSA, almost without exception the notification says their primary language is English. This is totally false in many cases as possibly more than 50% of PSAs have a primary language that is not English. I often get responses, from PSAs who were notified to me that they had English as their primary language, in a language other than English. When translated these responses invariably say something along the lines of 'What are you on about? Please speak Spanish,
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