Unfortunately,most of the CSAs we get are totally inactive. Of course,I am sending them mails every week but Im not sure even if they check it. My CSAs have O VPs so they probably don't visit SFI and didn't put the address on the white list so it is possible that they don't receive these mails at all. Mine are all from different countries so I can't call them on the phone. The only thing I do is not to get upset and spend much time writing them when obviously they don't bother to read it, when you get sure that some of them start to visit SFI it is easier to stay in contact with him/her,introduce yourself, ask about twitter/facebook account,so the contact could be established. From that moment, you can send them links to check certain items on TripleClicks and give them support to work more actively.
less
Unfortunately,most of the CSAs we get are totally inactive. Of course,I am sending them mails every week but Im not sure even if they check it. My CSAs have O VPs so they probably don't visit SFI and didn't put the address on the white list so it is possible that they don't receive these mails at all. Mine are all from different countries so I can't call them on the phone. The only thing I do is not to get upset and spend much time writing them when obviously they don't bother to read it, when you ...more
