What I try to do is put all the oweness on me. Since the ECA owners can see me, I try to let them know that I will be their contact person and that anything they need, they can have my direct number so that we can stay in contact.
Most people don't trust the Internet businesses because they don't have a "live" person to trust. Once I provide myself as the "live" person, many times, their inhibitions have been let down. It's really just providing GREAT up-front customer service.
less
What I try to do is put all the oweness on me. Since the ECA owners can see me, I try to let them know that I will be their contact person and that anything they need, they can have my direct number so that we can stay in contact.
Most people don't trust the Internet businesses because they don't have a "live" person to trust. Once I provide myself as the "live" person, many times, their inhibitions have been let down. It's really just providing GREAT up-front customer ...more
